Boat Crowd - Help
Here you can find answers to some of the most commonly asked questions.How to add a PayPal Buy Now Button to your ad.
It’s pretty easy to add a PayPal Buy Now Button to your ad. When you are posting your listing you will see a field named – PayPal Buy Now. In that field you need to input the PayPal email link for the product/item you are listing. You can obtain the PayPal email link by visiting the following link.
Get your PayPal Buy Now Email Link
What payment methods do you accept?
- PayPal
- VISA
- MasterCard
My ad was deleted. Will my fees be reimbursed?
How can I promote my ad on Facebook, Twitter, and other Social Networking websites?
How do I reply to an ad?
What are saved searches?
What is “My Favorite Ads”?
To access your favorite ads click the “My Favorite Ads” link which can be found in the account menu box.
What kind of ads, items, and activities are prohibited on Boat Crowd?
General
- Posting an ad that is libel or slanderous.
- Posting an item that is illegal to own in your state.
- Posting pornographic movies, adult toys, job listings for adult film stars, nude photos.
- Posting an ad that uses profanity or vulgar language.
- Infringing the rights of third parties. This includes, but is not limited to, infringing on intellectual property rights such as copyright and trademark.
- Posting an ad that encourages others to break the law.
- Posting an ad that has excessive repetitive keywords.
- Posting an ad that promotes or links to any website that uses an affiliate commission-based program or uses cataloged third-party drop-shipping programs.
Specific items and services we prohibit:
- Counterfeit items
- Embargoed Goods
- Illegal Services
- Illegal telecommunication and electronics equipment such as radar scanners and traffic signal control devices.
- Material that is obscene or pornographic. Adult in nature or harmful to minors.
- Recalled items
- Stolen property
- Weapons- All types of firearms, switchblade knives, martial arts weapons, sniper scopes, silencers, ammunition, large capacity magazines, BB guns, tear gas or stun guns.
We will delete any classified ad or forum post that contains any of the prohibited items listed above.
How can I advertise on Boat Crowd?
Boat Crowd exclusively uses Google Adwords for managing the advertising on our website. Google Adwords allows advanced targeting (geographically and content-based), reduces costs and is very manageable in terms of investment.
Please visit Google Adwords to target your ads on Boat Crowd.
How do I become a member?
Visit the link below to become a member:
How do I edit or delete a classified ad posting?
To edit or delete an ad you first have to sign in to your account.
When you sign in to your account from the “My Account” link, you will see a page with all of your listed ads.
To Edit your Ad
1. Click the title of your ad.
2. Make your changes.
3. Click Update.
To Delete your Ad
1. Find the ad you want to delete.
2. Directly below your ad title there are various ad options.
3. Find the delete link and click it.
You can also find links to edit/modify/delete your ad in the email posting confirmation for your listing.
I did not receive a confirmation email to activate my account.
If you received the page that confirmed your confirmation email is on the way, but you have not received your confirmation email:
- Your confirmation email could have been redirected to your spam folder. Please check your spam folder for the confirmation email.
- You may want to whitelist boatcrowd.com in your email client to assure you receive emails from us.
- You may have not entered your email address correctly.
- Your ISP may have blocked our server from sending you emails.
- Your email service may be experiencing a delay in receiving our email.
If none of the items above fix your problem, please contact us and we will look into the issue.
I am unable to sign in to my account.
There are many reasons why you may be unable to login to your account. We have listed some of the most common ones below.
- You don’t have cookies enabled in your browser. Please make sure you have cookies enabled before you sign in.
- You entered an incorrect username or password. You can go to the Sign In Page and have your account information emailed to you.
- You may have entered your email address incorrectly when you registered for your account.
- You had caps lock on when you entered your password. Passwords are case sensitive.
Here are some things you may try if none of the items above are the problem.
- If you are using Microsoft Internet Explorer try closing the browser window. Open it back up. Delete all cookies. Try to login again.
- For all other browsers we recommend clearing the browser’s cookies.
Is my email visible to the public?
Your email address is not visible to the public. We use an anonymous contact form for your ad. You determine when a visitor sees your email address by replying to their inquiry.
How can I protect myself from being a victim of fraud?
There is no doubt that scams and fraud are the number one thing to be concerned with when you buy and sell on the Internet. We try our best here at Boat Crowd to remove, stop, and block as many of these criminals as we can. It’s our top priority because we don’t like to see anyone taken advantage of. To help protect your hard earned money, we have put together a few things that will reduce the chances of you being scammed when you complete a transaction that is initiated through Boat Crowd.
You should take the following precautions:
- Whenever possible meet face to face before completing any transaction.
- Never wire money to buyers or sellers.
- Never give out personal information such as your Social Security Number, checking account numbers, etc.
- Use your gut instinct. Don’t complete a transaction if you have a bad feeling about it.
Common Scams:
- Overpayment Scam – The most popular scam on classified websites. A buyer or seller will send you a check for more than the transaction amount and request that you send them the difference. Their fake check payment may take up to 30 days to bounce and when it does you will be out the amount you sent back to the scammer.
- Fake Ads – We do a pretty good job of removing most fake ads. However, we don’t walk on water and we do miss a few. Fake ads usually have an item priced way below their market value to entice many ad replies. An ad can usually be determined to be fraudulent when the “seller” wants to complete the transaction by using an over complicated payment and/or shipping method. If this happens, please discontinue contact with the criminal and contact us with the ad number.
- Phishing Scam – You receive an email that claims to be from the Boat Crowd or another Internet brand requesting that you complete a transaction, you need to update your account, etc. Boat Crowd will never send you an email requesting such things.
Fighting Fraud:
- The easiest way to fight fraud is to meet face to face before you complete any transaction.
- You may want to Google the email address of a suspicious buyer/seller. You will find that scammers usually have fraudulent items posted all over the Internet.
- Use more caution when communicating with buyer/sellers that use free email accounts.
- Contact your local police department if you become a victim of fraud.
I am receiving abusive emails from one of my classified ads.
You can also submit a ticket to our abuse department and we can look into the matter further.
How long does my ad stay posted?
We offer two ad duration options for each category.
- 90 Day Listing – Used for fast selling items.
- 1 Year Listing – Generally used if you have inventory of an item and have an expectation of repeat sales. We also recommend a 1 Year Listing if your are posting a hard to sell item.
How much does it cost to post an ad on the Boat Crowd?
It’s free to post a Basic Ad on Boat Crowd. You do have the opportunity to upgrade your ad when posting. The cost to upgrade your ad is based on the the category you are posting in.
How many images can I post in my ad?
Where is my Ad?
Here are few reasons why you may not be able to see your classified ad on Boat Crowd.
- Your ad never posted to the website.
- We never received payment for your Premium Ad. Visit your payments page to verify payment.
- Your ad expired and was not renewed.
- You accidentally deleted your ad.
- Your ad violated our terms of use and was removed by a member of our staff.
If you are still unable to find your ad please contact us for assistance.
How long does it take for my ad to appear on Boat Crowd?
I am unable to upload images to my ad.
There could be several reasons why your images are not uploading properly. The most common reasons are the type of image and image size.
- Please make sure that your image is in either .jpg, .jpeg, or .gif format. These are the only image formats we accept.
- Image size must be under 2MB. If your image is over the maximum allowed size, please resample your photo and try again.
- Windows Based – Resize My Photos
- Web Based – Web Resizer
Why are there only 4 image upload boxes when I place my ad?
To Upload Additional Photos:
- Click the “My Ads” link in on your account page.
- Find the ad you would like to add photos to.
- Click the Ad Title or “Edit Your Ad” link.
- Find the photo upload boxes.
- Upload Photos.
- Click the “Edit Your Ad” Button.
How can I suggest a new category?
We welcome feedback and suggestions from the Boat Crowd community. If you feel that a new category needs to be added to our website please contact us.
How do I post an ad?
It’s easy to post an ad on the Boat Crowd. First, you have to become a member.
Once you have registered and logged in-
- Choose the category appropriate for your ad.
- Choose an ad package.
- You will then be asked for specific information about your classified ad listing.
- Click the “Submit” button to post your ad.
- Proceed to the checkout page if you are posting a premium ad.
